In-stock items will ship the following business day. You will be notified if your order is not in stock. If you need the item quickly and would like to ask if it's in stock you can fill out the contact us form. All custom made bedding and furniture will ship in one week. Shipping times range between 1 - 5 business days within the US. An estimated arrival date will be included in your order confirmation. This date includes production time, delivery time, and non-working days, including weekends and holidays. Custom items are non-returnable, when custom items are ready to ship in four weeks or less. Orders within the contiguous U.S. are shipped via UPS Ground or US Postal Service Priority Mail. Shipments to all non-contiguous U.S. and Canadian locations will be shipped via US Postal Service Priority Mail or US Postal Service Parcel Post. If your order arrives damaged please retain all packaging materials contact us at firstname.lastname@example.org within one week of delivery.
All custom products are final sale and are not returnable.
Because our goal is to provide you with 100% satisfaction, in stock items are exchangeable/returnable provided that you request a return authorization from us within 30 days of purchase date. To do that contact customer service at 718 972 0247. Returned merchandise must not be used, washed, soiled, wrinkled, and must be in its original packaging. Once your returned item has passed the required inspection, you will receive a refund. Please allow up to two billing cycles for your refund to appear on your credit card statement. Return shipping- the customer is responsible to pay for the shipping cost upon return. If you are exchanging an item, we will not charge you shipping twice.